► Have you ever wanted to talk to a robot to spec your new car? ► Good news – BMW has integrated its configurator into ChatGPT ► Just don’t be afraid to fact-check it, so you don’t end up with a Lada
AI is the future. It’s already helping us (for better or worse) perform all sorts of boring administrative tasks – and, for many people, it has replaced Google as their primary search engine. But BMW believes it has the power to help us choose our next car. In fact, the brand is so confident in that assessment that it has integrated its configurator into ChatGPT.
The idea is simple. You explain your requirements for a car to ChatGPT, specifying your desired number of seats, boot space, ground clearance, body style, performance, running costs, and so on. It will then crawl through BMW’s configurator and present you with a list of cars that suit your needs, saving you a lot of time and effort in the process.
You don’t need to use jargon to do it, either. BMW’s biggest selling point for the system is that users can articulate their needs in their own natural language – and then receive a response from an AI voice with the most suitable vehicles.
You can then open a tab from the AI into BMW’s configurator, containing a car with the exact specification you described to the bot. Alternatively, it can present any relevant cars from BMW’s inventory right under your nose. Magic.
At the time of writing, the tool hadn’t reached ChatGPT’s plug-in section for the UK, so I’ve yet to test the technology’s dexterity against my rather heavy regional accent. However, my experience with other chat-based AI tools suggests it might struggle. But that’s more of a me problem than an inherent issue with the technology.
What’s more amusing is the potential for hallucinations. For me, these are some of the best aspects of using AI, as you can end up with absurd answers to what should be simple questions. Unless BMW has aggressively ring-fenced the data its new tool can access, ChatGPT could end up recommending one of the brand’s competitor cars. Or, in my case, maybe a John Deere. Or a Fendt. I’m looking forward to the hilarity once I’ve tried it.
Speaking more selfishly, I really hope the industry doesn’t adopt this approach as the norm. BMW’s car configurator isn’t quite as good as Land Rover or Porsche’s, but I’ve still had hours of fun piecing together some ridiculous, would-be heavily depreciating monstrosities on it.
Call me sad, but it’d be a real shame to have that pastime taken away.
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